Solutions Engineer

Job Purpose

The Solutions Engineer is a key contributor to the sales cycle by identifying key customer requirements related to content delivery and streaming services and match these requirements to specific Limelight Networks solutions. The Solutions Engineer leads the provision of pre- and post-sales support for new and existing clients and accounts. The Solutions Engineer directs, designs, documents and implements solutions incorporating business planning, network design and capacity planning.

Essential Functions

• Engage in conference calls, in person visits, respond to RFP / RFIs and address all technical concerns during each phase of the sales cycle including implementation.
• Be the thought leader providing guidance to product development and mentoring to the sales organization.
• Assist the sales team in achieving specific direct sales revenue goals by managing the technical sales portion of the prospecting and provisioning stages, using a thorough understanding of Limelight Networks technologies.
• Design, document and assist in the implementation of solutions.
• Communicates account status with sales team and customer staff.
• Develop major technical pre-sales design recommendations and related justifications within the context or defined and client-approved requirements and constraints.
• Communicate technical design requirements, constraints, functionality and implementation details.
• Participate in the training and development of associate engineers. Provide guidance and mentoring for staff.

Qualifications : Experience and Education (minimums)

Knowledge, Skills & Abilities

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