Technical Sales Trainer

Technical Sales Trainer

Location : Remote, US

Job ID : 42603

We are seeking a hands-on Sales Trainer to deliver high-impact training programs on HID Global's PACS technologies. This role will focus on educating our partners and customers on HID's Complex Solutions, including Mobile Access, Mercury controllers, and other technical solutions. The ideal candidate will be passionate about sales education in a technical environment. They should be comfortable with hardware and software environments, and skilled at translating complex concepts into engaging learning experiences.

Who are we?

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

Responsibilities

• Creating and facilitating engaging training sessions in person, virtually, and through blended formats, with a focus on complex HID and Mercury solutions.
• Providing sales focused training with technical expertise in access control products.
• Collaborating with sales leadership to assess needs and implement tailored training strategies.
• Tracking and evaluating training effectiveness using KPIs, performance metrics, and feedback.
• Customizing content for different audiences including sales personnel at distributors and integrators, and onboarding end-users.
• Continuously enhancing training content by staying informed on industry trends and adult learning best practices.
• Creating and maintaining training materials, including presentations, manuals, and e-learning modules.
• Collaborating with product teams to ensure training content reflects the latest product updates and best practices.
• Supporting HID Academy certification programs and tracking learner progress.
• Evaluating training effectiveness and continuously improving delivery methods.
• Partnering with Sales Engineering, Technical Support, and Product Management to align training with business goals.
• Participating in onboarding programs for new hires and partners.

Experience and Background

What We Can Offer

Why Apply?

The base salary in the United States is $141,000 to $165,000.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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