Account Support Specialist

Job Description

Job Description

Our client, a growing company in the Willoughby area, is seeking an Account Support Specialist to join their team. This temp-to-hire opportunity is ideal for candidates who excel at building relationships, supporting customers, and managing account activities in a fast-paced environment.

Responsibilities :

Serve as the primary point of contact for assigned accounts, responding to inquiries and resolving issues via email and phone

Prepare and send quotes, proposals, and other account-related communications

Maintain accurate records of account interactions and transactions using internal systems

Collaborate with team members and other departments to ensure client satisfaction and timely resolution of requests

Support ongoing account management activities, including renewals, updates, and reporting

Identify opportunities for process improvements and contribute to a positive team environment

Preferred Qualifications :

Previous experience with quote preparation preferred

At least 2 years of experience in account management, customer service, or a related office environment

Strong written and verbal communication skills

Technical aptitude and comfort with learning new systems

Ability to multitask, prioritize, and manage time effectively in a dynamic setting

Positive attitude and a customer-focused approach

Detail-oriented with strong organizational skills

Pay Details : $22.00 to $24.00 per hour

Search managed by : Jessica Robbins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.