Analytics and Data Manager

Posting Details

Posting Summary

Logo

Posting Number

STA00878PO25

Job Family

Operational Analysis

Job Function

Project Management

USC Market Title

Project Manager

Link to USC Market Title

Job Level

P3 - Professional

Business Title (Internal Title)

Analytics and Data Manager

Campus

Columbia

Work County

Richland

College / Division

Division of Academic Affairs and Provost

Department

PROV Graduation and Retention Network

State Pay Band

Approved Starting Salary

$72,093

Advertised Salary Range

$72,093 - Salary commensurate with qualifications

Location of Vacancy

Columbia, SC

Part / Full Time

Full Time

Hours per Week

37.5

Work Schedule

8 : 30 AM to 5 : 00 PM, Monday through Friday

Basis

12 months

Job Search Category

Administrative

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary

The Analytics and Data Manager advances student success initiatives by supporting the Graduation and Retention Network (GARNET), the First-Generation Center (FGC), and for the Office of the Provost as requested. This role oversees data collection, management, and analysis to guide strategic decision-making and continuous improvement. The manager leads data analysis efforts, monitors key performance indicators, and researches trends to identify opportunities for improving graduation and retention outcomes, including for first-generation students. Additionally, the position coordinates course offerings for Winter Session and advises academic departments on scheduling for special part-of-term courses including the Summer Semester.

Job Related Minimum Required Education and Experience

Requires a bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and / or experience.

Required Certification, Licensure / Other Credentials

Preferred Qualifications

Prefer Microsoft Access experience / proficiency, data collection / database experience and demonstrated customer service skills. Prior experience working in a higher education environment with academic course registration processes.

Knowledge / Skills / Abilities

• Excellent organizational skills with an ability to compose, prepare and edit correspondence, reports and publications with meticulous attention to detail and accuracy in work product.
• Ability to analyze and interpret data using various data collection methods and mathematical techniques.
• Excellent verbal and written communication, program coordination, planning and proofreading skills.
• Ability to manage multiple tasks simultaneously with frequent interruptions, staying current with fluid receipt of information in varying formats.
• Excellent customer service and human relations skills, especially the ability to work with other office members to accomplish complex tasks.
• Ability to demonstrate patience and professionalism.
• Knowledge of general office practices / procedures and computing hardware / software resources.
• Ability to maintain confidentiality.

Job Duties

Job Duty

Prepares requested information, ad hoc reports, and other data to support decision making. Utilizes predictive analytics to forecast student retention and time-to-degree outcomes, and recommends data-informed solutions. Identifies campus partners and resources to support GARNET and FGC in serving student populations, such as first-generation students. Collects and analyzes data to anticipate student needs and develop initiatives that promote timely graduation. Maintains communication with departments to monitor data irregularities. Oversees the management of unit-level data, including but not limited to enrollment data and the tracking of students enrolled in departmental programs for graduation and retention details.

Essential Function

Yes

Percentage of Time

25

Job Duty

Leads the collection, organization, and analysis of data related to interdisciplinary certificate programs, accelerated study plans, First-Generation Center initiatives, Winter Session, Summer Semester, Circleln, Student Experience Project, and other student success efforts. Ensures data integrity and accessibility to support program evaluation, strategic planning, and reporting. Collaborates with campus stakeholders to identify data needs, streamline workflows, and generate actionable insights that inform decision-making and promote continuous improvement across academic and co-curricular programs.

Essential Function

Yes

Percentage of Time

25

Job Duty

Responsible for the analysis of GARNET programs and the FGC and its initiatives. Utilize data visual analytics platforms, such as Tableau Software, to report and analyze large datasets and provide graphical representations of data to demonstrate trends and visually share insights.

Essential Function

Yes

Percentage of Time

20

Job Duty

Directs department scheduling requests to ensure accurate course listings, in collaboration with multiple academic units. Responsible for establishing timelines in advance of term scheduling activities. Navigates processes to provide consistent updates to appropriate parties to ensure deadlines are met by all GARNET and FGC personnel. Oversees schedule proofing process for proactive discovery and resolution. Makes recommendations on course scheduling to academic departments based on student demand for the Summer Semester, Winter Session, and special part of terms.

Essential Function

Yes

Percentage of Time

15

Job Duty

Research trends and opportunities for growth in graduation and retention rates, as well as DFW rates. Report on ways for the improvement of effectiveness in these areas while maximizing resources. May also do benchmarking as requested.

Essential Function

Yes

Percentage of Time

10

Job Duty

Contributes to the success of GARNET and the FGC and to the overall success of the Office of the Provost by performing other duties and responsibilities as assigned.

Essential Function

Yes

Percentage of Time

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive

No

Hazardous weather category

Non-Essential

Posting Detail Information

Number of Vacancies

Desired Start Date

12 / 01 / 2025

Job Open Date

10 / 30 / 2025

Job Close Date

12 / 14 / 2025

Open Until Filled

No

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by December 14, 2025.

Quicklink for Posting

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV / AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.