Golf Associate
Job Description
Job Description
Description :
Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way.
Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.
We are seeking morning / afternoon Guest Services Specialists (we call that a Golf Associate ). Golf Associates are dedicated to delivering exceptional service and genuine hospitality.
Golf Associates are people-oriented, get to know Guests on a first-name basis, and are able to develop a proficiency at using our equipment, including our golf simulators.
Golf Associates report directly to the Director of Golf.
Responsibilities include the following :
Provide above-and-beyond service to Guests with a friendly face
Own the overall Guest experience from check-in to check-out
Learn the ins and outs of our golf simulators to steer Guests towards appropriate gameplay, explain data outputs, and maximize user experience
Assist in organization of golf bag storage, management of golf equipment, and basic golf simulator maintenance and troubleshooting
Maintain up-to-date knowledge of all of our products and business lines
Provide informative, engaging tours of the facility
Cultivate meaningful relationships with Guests
Display attention to detail by actively checking in with Guests throughout their booking
Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf
Required Qualifications :
Golf, server, and / or hospitality experience encouraged but NOT required
Upbeat energy and enthusiasm
Positive attitude
Ability to work in a fast paced environment and work with a team
Ability to stand, walk and bend for long periods of time
Ability to obtain proper licensing and certifications for the location
Proficient verbal and oral communication skills
Ability to lift up to 50 lbs
Benefits (*applies to full-time employees) :
Health, Dental, and Vision insurance*
Long and Short Term Disability*
Accident and Critical Illness Insurance*
401K *
Meals while working are included for free
Job Type : Non-Exempt
Hours : vary by week; emphasis on mornings and afternoons
Pay : $15 an hour
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds.
Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
Five Iron Golf will consider all requests for reasonable accommodations as required.
Requirements :
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