Matre D'

Restaurant Associates

Position Title : Restaurant Manager&Maître D'

Pay G14

Reports To : General Manager

Salary : $100,000 - $120,000

Other Forms of Compensation :

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R / A !

Job Summary

As the Maître D', you will be the face of hospitality and the driving force behind front-of-house operations. This dual role requires a refined presence on the dining room floor and strong administrative leadership behind the scenes. You will lead a team of service professionals to deliver exceptional guest experiences while upholding the highest standards of fine dining service. From staffing and training to reservations and floor management, you will ensure every detail of service is executed with precision, elegance, and warmth.

Key Responsibilities :

Recruit, train, and develop all front-of-house staff in accordance with fine dining service standards

Lead daily pre-shift meetings and serve as the on-the-floor leader during service

Oversee scheduling, payroll, inventory, and cost controls to maintain operational efficiency

Manage reservation platforms, guest bookings, and floor plans to optimize flow and guest satisfaction

Create daily seating charts and server station assignments, adjusting for business volume

Design and enforce service protocols, side work duties, and cleanliness standards

Act as the primary liaison between service staff, culinary team, and management to ensure seamless execution

Maintain a visible and gracious presence in the dining room, greeting guests and handling service recovery as needed

Investigate and resolve guest concerns with professionalism and diplomacy

Foster a culture of excellence, collaboration, and genuine hospitality

Preferred Qualifications :

Bachelor's degree in Hospitality or equivalent fine dining management experience

6-8 years of experience in upscale or fine dining environments, including 3+ years in a leadership role

Strong leadership and team development skills, with proven success in coaching and motivating staff

Expertise in guest relations, service standards, and floor management

Proficiency in reservation systems, POS platforms, and Microsoft Office Suite

Strong financial acumen including budgeting, inventory, and labor cost control

Professional demeanor, exceptional communication skills, and a guest-first mindset

Ability to stay composed under pressure and maintain service excellence during peak periods

High personal integrity and commitment to upholding company and client standards

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story ()

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site / state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here () for paid time off benefits information.

Req ID : 1451656

Restaurant Associates

Michael Abbey

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