Senior Specialist, Community & Associate Experience

The Senior Specialist, Community & Associate Experience plays a vital role in shaping a positive and engaging culture across retail locations and the corporate office. This role serves as a key liaison between internal teams and external partners to drive initiatives that support associate well-being, volunteerism, and corporate social responsibility.

Responsibilities :

• Support the operations of Build-A-Bear Foundation
• Achieve goals and tasks set forth by the Board of Directors
• Manage Hearts & Hugs Fund – select donation recipients, ensure timely deliveries, and achieve donation goal numbers
• Communicate marketing of Build-A-Bear Foundation and other cause marketing programs
• Create associate experience events
• Execute rewards and recognition programs across the organization
• Facilitate onboarding program for corporate associates

Required Qualifications :

P referred Qualifications :

Behavioral Traits for Success :

Working Environment :

10 lbs.

Your Performance Will Be Measured On :

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following :