Customer Support Representative

A company is looking for a Customer Support Representative to provide exceptional service and claims assistance to various stakeholders.

Key Responsibilities

Act as a liaison to resolve customer issues and provide guidance

Ensure contractor compliance with established best practices and review insurance claim assignments

Handle communication with customers and assist with technical troubleshooting as needed

Required Qualifications

High school diploma required

Two years of customer service experience

Basic computer skills, including Microsoft Word, Excel, and Outlook

Ability to work both in a team environment and autonomously

Self-motivated with the ability to prioritize tasks and resolve issues