Talent.com
Retail Associate

Retail Associate

Ross StoresCicero, IL, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer.

    Create a job alert for this search

    Retail Associate • Cicero, IL, US

    Related jobs
    • Promoted
    Retail Associate

    Retail Associate

    Landry'sGurnee, IL, US
    Full-time
    Retail Sales Associate Rainforest Cafe.Join a wild team! Retail Sales Associate Rainforest Cafe This isn't just your next job it's your opportunity to be part of an amazing team that delivers on...Show moreLast updated: 30+ days ago
    • Promoted
    Xfinity Retail Service Associate

    Xfinity Retail Service Associate

    ComcastBloomingdale, IL, US
    Full-time
    Responsible for supporting the store team so that a best in class experience for customers can be delivered.Provides great support to customers and the store team while constantly striving for impr...Show moreLast updated: 30+ days ago
    • Promoted
    Flagship Retail Associate - 555 North Michigan Avenue

    Flagship Retail Associate - 555 North Michigan Avenue

    Aritzia LPChicago, IL, US
    Full-time
    Join Our High-Performance Retail Team.The mission of the Retail team is to deliver world-class client experiences.Join our high-performance Retail team as we deliver Everyday Luxury to the world.We...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor HoldingsArlington Heights, IL, US
    Full-time +1
    Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.Our Sales Associates c...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Retail Sales Associate-WESTRIDGE COURT

    Seasonal Retail Sales Associate-WESTRIDGE COURT

    Bath & Body WorksNaperville, IL, US
    Part-time
    Daily or Weekly Pay | Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores.At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on deli...Show moreLast updated: 25 days ago
    • Promoted
    Retail - Associate Boutique Manager, Store Management

    Retail - Associate Boutique Manager, Store Management

    Aritzia LPSchaumburg, IL, US
    Full-time
    Aritzia Store Management Opportunity.The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. Aritzia is growing and our S...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Part-Time Store Associate, Fabletics (Oakbrook Center - Oak Brook, IL)

    Retail Part-Time Store Associate, Fabletics (Oakbrook Center - Oak Brook, IL)

    FableticsOak Brook, IL, US
    Part-time
    Fabletics is currently looking for driven Part-Time Store Associates for our Fabletics location at Oakbrook Center in Oak Brook, IL! What makes this job FAB?. Join our team as a Store Associate and ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    TradeJobsWorkforce60546 Riverside, IL, US
    Full-time
    Be part of our company as a Retail Associate, where you will manage simple records and enter information accurately, handle orders, shipments, and basic inventory checks, and work with supervisors ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office DepotLake Zurich, IL, US
    Part-time
    Focus on the core content of the job post, removing all unnecessary metadata, navigation mentions, and extraneous details. The goal is to present a clean, beautiful, and high-signal-to-noise-ratio j...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associates

    Retail Associates

    Hobby LobbyPalatine, IL, US
    Full-time +1
    Immediate openings! We are currently accepting applications for part-time and seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulat...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Part Time Sr. Store Associate

    Retail Part Time Sr. Store Associate

    Office DepotDeerfield, IL, US
    Part-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Associate

    Retail Associate

    AritziaRosemont, IL, US
    Full-time
    The mission of the Retail team is to deliver world-class client experiences.Join our high-performance Retail team as we deliver Everyday Luxury to the world. We’re proud to offer industry lead...Show moreLast updated: 2 hours ago
    • Promoted
    Retail Store Associate

    Retail Store Associate

    RowanOak Brook, IL, US
    Full-time
    We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Oakbrook Center studio location. You will be responsible for creating an exceptional piercing and...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    TJXGurnee, IL, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Full-Time Store Associate

    Full-Time Store Associate

    ALDIRound Lake, IL, US
    Full-time
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Retail Associate

    Retail Associate

    HuckberryChicago, IL, US
    Full-time
    Huckberry is looking for passionate and enthusiastic Retail Associates to join our brick and mortar location opening on Armitage Ave. This is your chance to join one of IAB's most disruptive consume...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Retail Store Sales Associate

    Retail Store Sales Associate

    BlickEvanston, IL, US
    Full-time
    By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfil Blick's commitment to our customers, the Arts, and ou...Show moreLast updated: 18 hours ago
    • Promoted
    Retail Associate - Rush Street

    Retail Associate - Rush Street

    Aritzia LPChicago, IL, US
    Full-time
    Join Our High-Performance Retail Team.The mission of the Retail team is to deliver world-class client experiences.Join our high-performance Retail team as we deliver Everyday Luxury to the world.We...Show moreLast updated: 30+ days ago