Director of Product Design

Title : Director of Product Design

HQ Location : Burlington, MA

Dept : Product & Engineering

Type : Full-Time, Hybrid / Remote

Reports To : Chief Product Officer

Job Overview

Prendio-BioProcure is the leading, purpose-built eProcurement and payments platform for biotech, partnering with early-stage and scaling life-science companies to find savings and extend cash runway so scientists can focus on bringing life-changing therapies to market. Supporting hundreds of labs and billions in annual spend, our unified platform combines intuitive workflows, deep integrations, and biotech-specific expertise, and scales from new lab formation through clinical development, embedding payments, CRO, and services discovery, and data-driven insights to make procurement faster, easier, and more cost-effective.

We are seeking a Director of Product Design to establish and lead our design discipline at Prendio. This role will span the full spectrum of discovery to delivery : uncovering user needs, translating them into strategy, and bringing them to life in intuitive, elegant product experiences. You’ll serve as both a hands-on designer and a strategic leader, creating the foundation for a design organization that can scale with the company.

This is a rare opportunity to build a design function from the ground up in a high-growth, domain-specific SaaS platform.

Key Responsibilities

• Discovery & Research : Lead generative and evaluative research with scientists, lab operations, finance teams, and other stakeholders to uncover unmet needs.
• Design Execution : Create user flows, wireframes, prototypes, and high-fidelity designs that solve real problems with clarity and simplicity.
• Design Strategy : Define the design vision and principles that guide Prendio’s user experience across procurement, payments, CRO marketplace, and analytics.
• Cross-Functional Leadership : Partner with Product Management, Engineering, and Client Success to ensure user-centered design is embedded across the product lifecycle.
• Foundation Building : Establish core design processes, tools, and systems (design system, component libraries, design ops) that enable scale.
• Mentorship & Growth : Serve as the first design leader with the mandate to build and grow the team over time, mentoring junior designers as they are added.
• Voice of the User : Champion scientists, finance leads, and operations managers inside the company, ensuring their workflows and pain points shape product outcomes.

Qualifications & Skills

Benefits

Why Join Prendio-BioProcure?

Prendio is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability status, genetic information, or any other characteristic protected by law.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.