Member Concierge

Job Title :

• Member Concierge  Location :  Onsite, Phipps Plaza   Employment Type :  Full Time, Non-Exempt (Weekend Availability Required)   Compensation :  $22.50 / hr + Full Benefit package day one    About Flexcar  Flexcar is redefining how people access vehicles.
• Our flexible car subscription model lets members drive the car they want, when they want—without the long-term commitment, maintenance hassle, or hidden fees of traditional car ownership.
• As we grow our physical presence, our storefronts are becoming vital touchpoints in delivering exceptional, in-person member experiences.    As the Member Concierge at Flexcar’s brand-new storefront in the Phipps Plaza, you’ll be the face of the brand for all walk-in customers and scheduled vehicle handoffs.
• This is a high-energy, people-focused role ideal for someone who enjoys engaging with the public, thrives in dynamic environments, and is passionate about creating memorable customer experiences.

Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive.      Key Responsibilities :

Ensure each vehicle meets our quality standards (cleanliness, gas level, damage-free, etc.) before handoff.  Maintain Quality Standards :

Perform visual checks and checklist-based inspections of vehicles before they are released or accepted back.  Operational Collaboration :

Work closely with customer care, vehicle support teams and the main hub to ensure swift resolutions.  Utilize Technology :

Ownership mentality for the local store’s success.  Embrace Versatility :

Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and sick time.  Benefits :

Discounted employee rate on Flexcar products and no annual membership fee   Weekly pay and Employee Referral Bonus!  Other amazing perks!  Why Join Us :

Apply now and help us bring flexible car access to more people—one in-person experience at a time.    Disclaimer :