M / I Homes Credit Specialist
M / I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation's leading homebuilders. M / I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers / Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary
Educating and assisting our clients who have credit challenges that are preventing them from achieving homeownership. We will work with prospective home buyers to improve overall credit profile so that they may qualify for a Mortgage loan through M / I Financial and purchase a new M / I Home.
Who We Are Looking For
Individuals that are passionate about making a difference in the lives of others. Credit is important and we need people that can handle complex client service calls while displaying pride and integrity in our service. This career is for people that can handle complex calls, are great at multitasking and have a desire to go home each day knowing that they've helped our clients on their journey to homeownership.
Duties and Responsibilities
Work with applicant(s) to gather specific information related to credit reporting to assist them in working toward loan approval
Prepare credit plan agreement paperwork
Communicates with applicant(s) and / or creditors to resolve problems or questions regarding agreement information
Process agreement documentation and properly manage recordkeeping
Draft dispute letter removals for various credit bureaus
Assist in rescore submissions inclusive of specific borrower information, documentation and explanation
Assist in re-issuing of credit scoring
Assist with special projects as requested and perform additional duties as required.
Credit Specialist • Charlotte, NC, US