Emergency Communication Operator

Police Communications Telecommunicator

Performs entry level work. Ensures smooth operation of day-to-day telecommunications functions for the police department. Works under minimal supervision with minimal latitude for the use of initiative and independent judgment. Required additional documents include the Hiring Process Letter and Background Waiver.

Duties and responsibilities include receiving and evaluating calls from the public requesting police or animal service assistance, inputting and transmitting call information using a computer-assisted dispatch system, maintaining communication links between officers and the station, and entering records in state and national computer databases.

Required education is a high school diploma or equivalent. Required certificates include a basic level telecommunications operator certificate issued by the Texas Commission on Law Enforcement within 12 months of appointment. Preferred qualifications include six months of related experience.

Knowledge of city and departmental policies, all appropriate city ordinances, use and care of specialized equipment, and computer tasks are required. Physical demands include normal speech, vision, and hearing; standing, walking, sitting, use of hands and fingers, and other physical activities. Job offer and continuation of employment are contingent upon proof of education, satisfactory background check, legal authorization to work in the United States, and compliance with Selective Service Registration.