Principal, Central Sales Strategy and Operations

The Opportunity

The Central Sales Strategy and Operations team is responsible for defining and driving the strategy to support our digital experience enterprise sales team. Reporting into the Head of Central Sales Strategy and Operations, you will be in a global role focused on driving revenue growth and retention strategy and operations in partnership in close partnership with our sales operations teams. This role will be expected to define Adobe's global retention forecasting cadence and operating model and work closely with global sales leadership to drive improvements in recurring revenue operations.

What You'll Do

Leverage structured problem-solving techniques to drive operational rigor and improve processes across Adobe's sales organization, with a focus on retention strategy and renewal growth.

Develop and implement frameworks to measure the health of the retention business.

Analyze raw data to find actionable insights, detect risks and opportunities, and suggest solutions for how to bolster the performance of our sales teams and products.

Collaborate with Finance, Sales, GTM, and other collaborators to successfully implement central initiatives.

Be part of a high-performing team with rich opportunities to develop as a leader.

Help build the Central Operations team by improving our methodologies, mentoring others, and leading engagements end-to-end.

Learn the Digital Experience Cloud business and develop your network as you collaborate with leaders across Adobe, including Sales and Operations.

What You Need To Succeed

MBA or equivalent experience.

Advanced knowledge of Excel and PowerPoint with familiarity building models and exec-facing presentations.

5-7 years of outstanding analytical and quantitative problem-solving skills, including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations.

Strong interpersonal skills with ability to work effectively with people at all levels.

Comfort working through ambiguity and building structure around abstract problems.

Understand the big picture and prioritize issues objectively, focusing on specific details.

Ability to clearly communicate complex ideas both verbally & in writing.

Attention to detail and pride in delivering your best work.

Curiosity, initiative, and the desire to experiment.

Demonstrated passion for digital experiences and / or cloud technology.

Desirable But Not Essential

Work experience at a leading technology company, strategy or economic consulting organization.

Experience crafting GTM strategies / Sales Operations along with a practical understanding of the technologies and tactics necessary for execution.

Deep knowledge of the technology industry including direct-to-consumer and / or business-to-business models.