The Business & Technical Analysis Manager establishes operational objectives, policies and procedures and delegates assignments to their team responsible for the identification, evaluation and design of technology-based business solutions as well as providing support for software-as-a-service (SaaS) and enterprise-wide applications. They drive the strategy and success of larger projects which contribute to solving complex business problems, driving system optimization and mitigating potential risk.
Leadership & Supervision
- Tactical decision-maker, Handles unforeseen issues
- Manages activities of two or more disciplines or a department. Oversees experienced level professionals and / or may be responsible for subordinate managers
- Frequently advises team(s) on moderately complex matters
- Responsible for supporting the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices
- Responsible for fostering a work environment that encourages employees to act with integrity and respect
- Responsible for setting employee objectives and expectations, monitoring and evaluating performance, providing meaningful feedback, and mentorship
- Responsible for supporting employee career development
- Erroneous decisions will result in critical delay(s) in schedules and / or unit operations and may jeopardize overall business activities. jeopardize overall business activities
Knowledge & Application
Establishes operational objectives, policies, procedures and work plans and delegates assignments to subordinatesDevelops, modifies and executes company policies that affect immediate operations and may also have company-wide effect.Accountable for department budget which may be broad and have far-reaching impact on the business segmentWorks on issues where analysis of situations or data requires conceptual thinking and an in-depth knowledge of organizational objectives. Problems are not clearly defined and lack strategic directionImplements policies and selects methods, techniques, and evaluation criteria for obtaining results.Drives the strategy and success of larger projects which contribute to multiple areas of the organizationCollaboration & Interaction
Interacts regularly with lower and / or senior management on matters concerning several functional areas, department, and / or customersApplies knowledge to convince other stakeholders on desired departmental outcomesThis position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
Job duties include contact with other employees and access confidential and proprietary information and / or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
Minimum Requirements
Must be at least 18 years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureEducation
Required
Bachelor's degree or higher in the information technology (IT) or business field. In lieu of a degree, at least 10 years of experience in analytics, business or IT.Knowledge and Experience
Required
7+ years of experience in analytics, business or IT3+ years of experience managing direct reportsPreferred
7+ years of experience implementing Oracle Applications across modules such as Order to Invoice, HRC, Credit and Collection, Rebate Management, and Tax, with strong expertise in SOX controls for financial applications in both On-Premise and SaaS Cloud environmentsKnowledge of Supply chain modules Order management(R12) & Order orchestration(cloud), pricing, costing etc. is a plus.More than 2 years of experience working with Agile methodologies, complemented by certifications in Agile and PMP
4+ years of hands-on experience in customer data conversions, Customer Lifecycle Management tools, Semarchy CLM, Supplier data management and hub experience, electronic invoicing, and tax integrations with other Saas applications