Director / Senior Director of Client Services

Job Description

Job Description

Director / Senior Director of Client Services Who We Are :

Enterra Solutions is introducing the world's top brands and market leaders to true enterprise intelligence. Powered by our groundbreaking Enterra Autonomous Decision Science™ Platform, we're delivering enterprise-wide optimization and decision-making to help businesses best achieve their most complex goals. We're providing real human insights to facilitate smarter, faster market moves. And we're turning unknowns into opportunities for unprecedented growth and agility. All with next-level speed, accuracy, autonomy, and continuous learning. We're shaping the future - join a dynamic, collaborative team where your contributions drive real impact.

Overview

The Director of Client Services will oversee a cross-functional team responsible for delivering and optimizing Enterra's solutions for a defined portfolio of clients . This role will serve as the primary liaison between these clients, engineers, and subject matter experts to ensure successful implementation and ongoing value delivery.

What You'll Do :

As a Director / Senior Director of Client Services, you will :

• Lead the delivery of Enterra's business solutions by overseeing end-to-end project management and ensuring successful implementation for clients.
• Analyze and partner with clients to transform business processes through the integration and activation of Enterra's business solutions.
• Provide input to the technological development of Enterra's solution offerings.
• Educate client stakeholders at all levels on the Enterra platform, tailored business solutions, and insights specific to their organization.
• Assist the multi-faceted team with combining machine learning, artificial intelligence (ontologies, inference engines and rules) and natural language processing.
• Assist with the delivery of the Enterra holistic vision to scale and enable business process transformations.

Your Skill-set : Requirements :

Nice-to-haves :

Additional Information

Must reside in the US – preferably in the East and Central regions. Remote work permitted. Occasionally, travel may be needed based on client or project requirements. Candidates must be eligible to work in the US without sponsorship. This is a full-time position with benefits.

What We Offer :

We hire great people and take care of them. Here's a snapshot of the benefits we offer :

Equal Employment Opportunity :

Enterra Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.