About Grange Co-op
Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.
GENERAL PURPOSE OF JOB
To provide personalized service to customers by providing assistance and suggestions in selecting products to meet their needs; to ensure that the department is ready for the customers; to merchandise displays; to ensure accurate pricing and signing is reflected on merchandise and throughout the department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Demonstrate friendliness towards customers and co-workers
- Maintain cleanliness and presentation within the department
- Provide personalized customer service within department
- Answer incoming phone calls and direct each call to the appropriate store personnel
- Ensure every item has a SKU and is priced
- Ensure sale items are set before the start of a promo period
- Place sale signs out for sales events
- Retag items with new changes from buyers
- Call other stores for special orders
- Track special orders
- Rearrange floor sets every two weeks, or as necessary
- Spot-check prices and SKU numbers for accuracy
- Verify all merchandise has tags
- Put away stock that is left in cashier stations
- Assist in other areas in the store as necessary
- Receive shipments and stock products received
- Stock freight and ensure adequate amounts of merchandise available for purchase
- Assist cashiers and act as a back-up cashier as necessary
- Uphold all cooperative policies
- Perform other tasks and duties as required by supervising manager
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.EDUCATION AND / OR EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memosAbility to write simple correspondenceAbility effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organizationMATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to compute rate, ratio, and percent and to draw and interpret bar graphsREASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructionsAbility to deal with problems involving a few concrete variables in standardized situationsOTHER SKILLS AND / OR ATTRIBUTES
Strong communication and interpersonal skillsExcellent customer service skillsHigh level of integrityAccuracy and attention to detailsThorough knowledge of the products and brands carried in the assigned departmentStrong merchandising skillsAbility to read and implement floor plansCreative abilitiesFriendliness and cheerfulness towards customers and co-workersAbility to perform effectively in both individual and team environmentsExcellent prioritization and organizational abilitiesPossess a strong sense of urgencyBilingual candidates encouraged to apply!
The pay range for this role is :
17.64 - 21.56 USD per hour(Redding)
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