Director Plasma Operational and Business Process Excellence

Operational Excellence Manager

In this role you will report into the Head of Plasma Excellence. This position directly analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable business process improvements. Research best business practices within and outside the organization to establish benchmark data. Develops and / or coordinates improved policies, methods, procedures, instructions, and forms to achieve greater operations efficiency and cost-effectiveness. Collects and analyzes process data to proactively initiate, develop and recommend business practices and procedures. Works directly with Plasma Leadership Team to identify opportunity areas using data driven methodologies and data.

• Develops short and long-term OE strategies and a strategic roadmap in alignment with the overall CSL Plasma strategy.
• Assures that processes are in place for effective Idea Management.
• Develops plans for initiatives, based on the OE strategic roadmap, designed to adopt leading practice and institute improvements across Plasma.
• Ensures alignment with corporate and business expectations on continuous improvement targets to ensure cost-effectiveness.
• Develops and executes the business process management function to enable process management capability.
• Aligns OE programs / projects with senior leadership to ensure they deliver significant value.
• Proactively identifies gaps and develops plans to mitigate any potential risk and take advantage of identified opportunities.
• Fosters a sense of urgency and champions change that pushes for continuous improvement across CSL Plasma, resulting in efficiency improvements, sustained quality and safety, and lower costs.
• Exercises advanced technical competence in CI tools and underlying principles and methodologies.
• Develops and implements communication plans to promote a culture and mindset of operational and business excellence.
• Facilitates sharing of knowledge and best practices across Plasma functions.
• Promotes a continuous ongoing learning environment to ensure training and development related to OE approaches, methodologies, and tools in collaboration with Learning & Development and Technical Training departments.
• Develops OE organization designed to provide field support for the institutionalization of an OE culture through coaching and training on OE / CI tools and problem solving.
• Manages the process for establishing and maintaining effective measurement, accountability for metrics and target setting.
• Continuously improves operational processes to maintain target performance levels.

Experience :