Senior Director, Health Plan Partnerships

Senior Director, Health Plan Partnerships

At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team's execution has been recognized by the venture community and we've raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We are looking for a Senior Director, Health Plan Partnerships to help us continue to build our success with Health Plans. The Sr. Director, Health Plan Partnerships will play a critical role in our success.

Reporting to the VP, Health Plan Partnerships, you will own relationships with our existing partners and be crucial in stewardship of our health plan partnership; helping us ensure the strength of our new, growing segment. You've hustled, you've created, you've implemented, and you love the intensity of a startup in high-growth mode.

The base salary for this role is $180,000 - $200,000 plus variable compensation based on performance.

You're excited about this opportunity because you will...

• Manage the end-to-end relationship of assigned health plans, ensuring satisfaction, resolving challenges, and driving long-term growth.
• Own the design and activation of VoluntaryFlex across contracted and non-contracted partners.
• Drive the adoption of VoluntaryFlex as well as the identification of new product offerings and upsell initiatives within existing health plan relationships, both contracted and non-contracted.
• Lead quarterly business reviews and strategic conversations, highlighting Carrum's value and uncovering new opportunities for partnership expansion.
• Working with operations to improve operational efficiency and ensure consistent delivery of Carrum's solutions.
• Develop strategic account plans to identify and prioritize upsell opportunities within health plan accounts.
• Collaborate with cross-functional teams, including Channel Sales, Product, Operations, and Implementation, to deliver seamless partner experiences.
• Partner with leadership and health plan stakeholders to align on shared goals and drive joint initiatives forward.
• Create and analyze data-driven insights and dashboards to monitor account performance, inform decision-making, and identify areas for improvement.
• Stay informed about healthcare industry trends and competitive dynamics to ensure Carrum remains a valuable and innovative partner.
• Advocate for the voice of health plan partners internally, ensuring their needs and feedback inform Carrum's product and partnership strategy.

We're excited about you because

Why you'll love working with us...

Other benefits :

About Carrum

We're a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we've partnered with Fortune 500 employers and top hospitals across the nation. We've been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we're only scratching the surface of our opportunity and we're looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.