Account Manager - 2nd Shift - Omaha, NE
Objective :
The Account Manager is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC).
The Account Manager must be able to work independently and with others, in any type of facility including but not limited to;
industrial, manufacturing, office, medical, retail, etc. The Account Manager must also be able to exercise good judgment in reporting client concerns to management and seeking the involvement of others in order to best meet clients’ needs.
Essential functions
- Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
- Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
- Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email, CRM or phone message.
- Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
- Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
- Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
- Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
Requirements
Position Requirements
- High school diploma required or equivalent experience in commercial building maintenance.
- Prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
- Strong planning, organization skills, and attention to detail.
- Excellent communication and interpersonal skills.
- Must be driven, self-motivated / self-starter, and good at problem solving
- Positive and out-going personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Must have reliable transportation.
Working Conditions
Physical Demands
- Must be able to sit at a desk while in office
- Must be able to stand / walk for extended periods of time
- Must be able to lift at least 50 lbs.
Core Values
- Inspire Trust
- Be Reliable
- Find a way to Win
- Stay Humble and Grateful
- Everybody Counts
- Be a Problem Solver
Manager, Outplacement Services / Career Coach & Resume Writer *In-Office - Omaha, NE (Full or Part-Time)
Manager, Outplacement Services / Career Coach & Resume Writer *In-Office - Omaha, NE (Full or Part-Time). Does the thought of assisting individuals identify a new position, where they will enjoy success & happiness, inspire you?. In this position, you will help individuals at all stages of their car...
Night Shift Boiler Tech-Omaha, NE 68137
Must have a City of Omaha 3rd Grade Engineer License. There is a shift increase of $. The position addresses the work areas of hydraulics, pneumatics, potable water, steam distribution, boilers, water systems and pumping systems. The person in this position will attend any necessary meetings that ma...
Building Automation Senior Project Manager - Omaha, NE
Curious to see what a Project Manager does on a day-to-day basis? CLICK HERE: Project Manager Video ()As a Senior Project Manager, you will:Evaluate project specifications, drawings, and related documents to understand project intentions, establishing comprehensive project schedules in coordination ...
Branch Manager - 78th & Dodge Branch - Omaha, NE
You will also be responsible for creating an environment that influences the use of technology to meet the customers’ needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customer...
Project Manager
We understand that the need for property restoration services can come at the most unexpected times—which is why we are always ready to help!. The Project Manager is primary responsible for coordinating, assigning and managing the team to successfully follow the scope of work for one or more project...
Territory Manager - Omaha, NE
Leveraging other resources to assist with top penetration opportunities and new accounts opening. Leverage other resources to assist with top penetration opportunities and new accounts opening. Develop new business; identify prospective customers by utilizing market intelligence databases, as well a...
Retail Sales Program Manager - Omaha, NE
A successful Team Lead will be a results driven, goal-oriented, seasoned marketing and sales professional with a self-motivating, positive, and energetic attitude. Create competitive atmosphere between SSAs with internal contests for leads or challenges to a neighboring branch such as a “race” to a ...
Freight Rail Engineering Project Manager - Transportation (Omaha, NE)
Burns & McDonnell is seeking a Freight Rail Engineering Project Manager to join our rapidly growing Transportation Practice. Work with a multi-discipline team of engineers and technicians in the design and analysis of rail engineering projects as well as the contractors and construction staff on des...
Business Relationship Manager/Branding (Omaha, NE)
B Street Collision is looking for someone to join the team as a Business Relationship Manager! In this role you will maintain and build relationships with industry partners through unique and innovative channels. Previous Business to business relationship building or marketing experience preferred b...
Restaurant Kitchen Manager | National Steakhouse Concept | Omaha, NE
The Kitchen Manager must be able to work closely and communicate with other members of management as they will work closely with the Service Manager to ensure proper unison between the front and back of the house and will be directed and developed by the Managing Partner on a daily basis. Apply Now-...