Quality Manager

Quality Manager Electronics Manufacturing

AAI, located in University Research Park on Madison's west side, is seeking a skilled Quality Manager to lead and enhance our quality systems. We are an electronics manufacturing services provider known for producing high-quality electronic assemblies and products, including the Captioned Telephone (CapTel). Our reputation is built on precision, reliability, and a commitment to excellence. This is a full-time, first-shift role (Monday Friday) offering : competitive pay (DOE), a $1,500 sign-on bonus, a comprehensive benefits package, a stable, growth-oriented company with advancement opportunities, and a friendly, casual work environment in a high-tech manufacturing setting. If you have a passion for building strong quality systems and helping teams deliver exceptional results, this is an excellent opportunity to make a meaningful impact.

Position Summary : The Quality Manager is responsible for building, operating, and scaling AAI's quality infrastructure and shaping the company's quality culture. This role oversees the Quality Management System (QMS), drives compliance across all products, and ensures readiness for ISO audits and re-certifications. You will serve as the quality representative during the New Product Introduction (NPI) process and collaborate with customers to implement effective quality plans for production.

Key Responsibilities

Lead and evolve quality initiatives across manufactured products.

Manage internal, customer, and ISO 9001 / 2015 audits.

Serve as liaison for customer and supplier quality issues.

Maintain document control, CAPA, change control, and training programs.

Author SOPs, policies, and quality plans to support production workflows.

Conduct internal gap analyses and prepare for ISO certification.

Build a culture of continuous improvement using data-driven decisions.

Lead and develop Quality Assurance and Document Control team members.

Provide guidance to leadership on quality risks and compliance strategies.

Up to 15% travel for customer and supplier visits.

Qualifications

Bachelor's degree in Quality, Engineering, or Management (or Associate's + equivalent experience).

3-5 years of quality management experience in a manufacturing environment.

Proven success implementing ISO 9001 / 13485 quality systems.

Familiarity with quality tools (Root Cause Analysis, 8D, DOE, FMEA, Six Sigma).

Strong communication and leadership skills.

ASQ certifications (CMQ / OE, CQE, CQA, CSSBB) a plus.

Experience in electronics manufacturing a plus.

Why You'll Love Working Here

At AAI, you'll be part of a company that values teamwork, innovations, and career development. We offer a casual yet professional environment, growth opportunities, and the chance to work with cutting-edge products that have a real-world impact.

New Employees - Sign-On Bonus : The company is offering a $1,500 sign-on bonus to newly-hired, full-time employees. The bonus will be paid on the first check following successful completion of the employee's 90-day probationary period.

All qualified applicants will receive considerations for employment without regard to sex, race, color, national origin or ancestry, age, disability, marital status, veteran status, student status, physical appearance, sexual orientation, political beliefs, religion, genetic information, gender identity, a less than honorable discharge from the military, and any other status protected by federal, state or local law and regulations.