General Manager

General Manager

As the General Manager of Sofive Brooklyn, you will lead all day-to-day operations of our indoor soccer facility. This role is critical in delivering exceptional customer experiences, managing a dynamic team, driving local revenue, and upholding Sofive's high operational standards.

Key Responsibilities

• Oversee all daily operations to ensure a smooth, efficient, and customer-first experience
• Hire, train, and lead all center staff (Assistant Managers, Duty Managers, Program Coordinators, Sports Associates, and Service Representatives)
• Conduct weekly staff and management meetings for alignment and communication
• Drive local marketing and sales initiatives to boost participation and community engagement
• Monitor KPIs, manage payroll and inventory, control supply expenses, and ensure timely bank deposits
• Operate within budget and maintain strict compliance with company policies and procedures
• Perform daily facility walk-throughs to ensure cleanliness, safety, and operational excellence
• Support the continuous development and improvement of Sofive's operational standards
• Take on additional responsibilities as needed to meet business goals

Qualifications

What We Offer

Ready to lead the team and grow the game in Brooklyn? Apply now and become part of Sofive's mission to revolutionize soccer experiences across the U.S.