Product Operations Director

The Role

Title : Product Operations Director

Team : Product

Location : San Diego, CA or Las Vegas, NV - Hybrid 3x per week

Reports To : CPTO, or designee

About PracticeTek

Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here : high-energy, high-impact, and 100% human. Ready to jump in? Let’s go!

We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day : being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.

We believe in showing up with consistent care, staying always ahead, keeping our approach market‑in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together.

At PracticeTek, you’ll get to :

• Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
• Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
• See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone.
• Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

Why You’ll Love It Here

As part of the TekTribe, you’ll enjoy :

Director, Product Operations

Leads the strategy, systems, and rhythms that enable the entire Product organization to operate with precision, transparency, and impact. You will be a key force multiplier within the team, helping product leaders improve focus, alignment, and execution. This role scales product excellence by unifying process, data, and cross‑functional collaboration across Product, Engineering, and Go-To‑Market teams.

You’ll set the standard for how product teams plan, measure, and communicate — ensuring decisions are evidence‑based, launches are predictable, and outcomes are measurable. Market teams to define and optimize product operating rhythms, artifacts, and systems. This role requires a structured, detail‑oriented, and collaborative operator who thrives on driving clarity and consistency across complex workflows. You will play a central role in enhancing the effectiveness of the entire product organization.

What You’ll Do

Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner :

Operational Excellence

Data and Insights

Cross‑Functional Alignment

Enablement and Tooling

Areas of Accountability

Here’s how we’ll know you’re making an impact and raising the bar :

What You Bring

Your unique talents are what make you shine. For this role, success looks like :

Ready to Join?

If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and better. Together.

The Fine Print (That Really Matters)

At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between $160,000 - $180,000 annually. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.

PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law.

This job description is not a contract of employment and does not alter the at‑will relationship between PracticeTek and its employees.

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