Senior Social Work Manager

Job Title : Senior Social Work Manager, CA

Functional Team : Social Work

Job Type : Full-Time

FLSA Classification : Exempt

Location : Hybrid in Los Angeles Metro, San Jose or San Francisco Bay Area

Desired Start Date : July 15, 2024

Direct Supervisor : Senior Director of Social Work

Who We Are

COOP is building a diverse movement of upwardly mobile first-generation college grads overcoming underemployment through digital skills and peer connections.

We want to reignite our nation’s promise of upward mobility for those who strive to achieve a brighter future for themselves and their families to ensure the American Dream is a reality for all.

We connect un- / underemployed first-gen college graduates to one another within cohorts and across generations of cohorts.

By growing their peer professional networks, members of our community achieve upward economic mobility by building the skills and connections they need for the careers they deserve.

Our intervention for underemployed graduates has produced compelling wage outcomes for thousands of first-generation and low income grads in New York, California, Illinois, and Florida.

Within 12 months of program completion, four-in-five COOP alumni are fully employed, earning an average of $50,000 per year (median pre-program earnings are $12k).

Learn more about COOP Careers’ here :

Our Workplace

COOP is an alumni-led organization where we bring our authentic selves to work every day. Over 60% of our staff members have been program participants which translates into a workplace that is mission-driven with deep connections to our community.

Rooted in the core values that comprise our three pillars of Head, Heart, and Hustle, we approach our work with empathy, curiosity, and a shared sense of purpose.

Our teams span across NYC, San Francisco, San Jose, Los Angeles, Chicago, and Miami. We come together virtually each month to create space for collective learning and professional development, and regionally in-person each month to build connections.

We approach our shared mission of overcoming underemployment with resourcefulness and optimism while bringing fun to the challenge.

What You Will Do

COOP Careers is seeking a person with a dynamic passion for working with young adults entering the workplace. This person is enthusiastic, hardworking, and dedicated to the personal and professional well-being of the COOP fellows.

Reporting to the National Senior Director of Social Work, the Senior Social Work Manager will have primary regional oversight over all clinical-related and case management activities in California.

This is a full-time position overseeing clinical and workshop services to fellows throughout the program across California.

This will include providing one-on-one short-term treatment sessions, case management services, and curriculum-based workshops to our fellows as well as providing supervision and support to incoming Social Work Managers working towards licensure.

Responsibilities

Manage and Supervise Social Work Managers (40%)

• Supervise ACSW Social Work Manager
• Develop and nurture relationships with community partners
• Weekly clinical supervision with Social Work Manager and colleagues in other regions
• Conduct weekly group case management meetings and monthly clinical debriefs with clinical team

COOP Fellows Wellbeing (30%)

• Provide short-term treatment sessions, case management services, and resources and referrals to client caseload as needed
• Conduct initial appointments and intakes of assigned client cases
• Redesign curriculum & facilitate a minimum of three Heart workshops per cycle
• Complete all clinical documentation for assigned clients (Intakes, session notes, treatment plans, transition / transfer plans)
• Update client information and status on Salesforce platform for all COOP fellows assigned to caseload
• Thoroughly assess and manage crisis situations by utilizing trauma-informed modalities of treatment including but not limited to CBT, mindfulness, client-centered, strengths-based, and biopsychosocial approaches
• Provide support to COOP fellows by identifying and managing various life stressors impeding their personal and professional development

Program and Alumni Support (20%)

• Work closely with program managers and other colleagues to gauge and support the well-being of COOP fellows
• Collaborate cross-functionally to ensure alignment in delivery of social work content
• Develop and adjust COOP's "heart" curriculum with the support of the Social Work team members

Community (10%)

• Maintain a living referral system and resource guide to provide tailored interventions based on COOP fellows’ needs
• Manage a vibrant, collaborative relationships with community partners and an adept in community referral brokerage
• Adhere to the NASW Code of Ethics

Who We Need

• California State Licensed Clinical Social Worker (LCSW) required for a minimum of 2 years
• Qualified Supervisor of Associate Clinical Social Worker (ACSW) in the State of California
• Three (3) years of clinical and supervisory experience
• Commitment to anti-oppressive, anti-racist trauma trauma-informed work
• Experience in group facilitation
• Ability to treat anxiety, depression, OCD, self-esteem and relationship issues, PTSD, substance abuse, and sexual and physical abuse
• Strong engagement, assessment, and diagnostic skills
• Extensive knowledge of DSM 5
• Demonstrated experience with comprehensive risk and suicide assessment, crisis intervention, and safety planning
• Excellent communication and facilitation skills (written and oral) and ability to represent COOP externally to a range of stakeholders
• Willingness to adapt and contribute to COOP’s feedback-driven culture
• Ability to work non-traditional hours

Who You Are

• Mission Driven with an Equity Mindset -Demonstrates understanding of and commitment to the mission; brings an equity mindset to work
• Adaptable - open to new ideas, embraces change and supports colleagues and the organization through the change process.
• Initiative and Results Driven - creates action plans that drive decisions and deliver results.
• Workload Manager - Breaks down a task / project into steps and executes them effectively and on time
• Collaborative - accepts shared ownership of goals to achieve strong outcomes.

What We Offer You

This is an outstanding opportunity for a highly motivated professional to assume a pivotal role in the evolution of a fast-growing, highly-respected organization.

We are prepared to offer a very attractive compensation package, including :

• Base salary of $70,000-$85,000 (commensurate with experience)
• A generous and flexible unlimited vacation policy, including holidays and office closed the last week of December and the first week in July
• Up to 100% employer-funded comprehensive medical, dental, and vision coverage for you (dependents may be added to coverage at additional cost)
• Company-wide professional development opportunities
• Flexible spending account benefits (healthcare, dependent care, and commuter)
• 401(K) retirement plan with 4% employer match

Hybrid Working Policy

COOP’s hybrid workplace strikes a thoughtful balance between at-home flexibility and in-person chemistry. Regular shared experience in person (structured and spontaneous) will enhance collaboration, strengthen existing relationships, and forge new ones within and across teams.

Intentional, casual, and joyful moments together will infuse our culture with the sense of community that makes COOP unique and powerful and will collectively push us toward our shared purpose.

Currently, all COOP team members are working remotely and attending a once-a-month in-person coworking and team-building day at our co-located space in lower Manhattan (40 Rector Street) for NYC team members or a mutually convenient coworking location for our San Francisco, San Jose, Los Angeles, Chicago, and Miami team members.

Residency Policy

All employees must reside within commuting distance (approximately two hours) of a COOP Program site located in the following cities : Chicago, Los Angeles, Miami, New York, San Francisco, and San Jose and within the states of CA, CT, FL, IL, IN, NJ or NY.

Diversity, Equity, and Inclusion

COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.