Human Resources - Learning & Development Manager

Job Description

Job Description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Human Resources - Learning & Development Manager

Location : Los Angeles, California

This is a fully onsite position

Crystal Stairs is one of the largest private non-profit child development corporations in the State of California. We help families locate affordable and appropriate childcare through a variety of services, working with childcare providers, educators, advocates, and community members to positively impact the lives of more than 50,000 children each year.

What We're Looking For :

We are seeking a Learning and Development Manager (LDM) who is an experienced Human Resource leader and successful people manager able to serve as an engaged business adviser to management and has a strong passion for learning and development. The L&D Manager provides strategic oversight, manages, and leads the Crystal Stairs' training and development programs, recruitment, and onboarding functions, supporting the Agency's mission, vision, and values. The Learning and Development Manager will create, implement, and oversee learning and development programs, initiatives, and systems for the Agency. The Manager will focus on the ongoing development of employees through the effective implementation of various learning and development strategies.

Training, Development, and Employee Engagement

• Consistently be on the lookout for the latest learning trends, changes in learning theory, and developments in learning technologies to proactively anticipate the impacts to new and existing learning in the workplace and learning programs.
• Manage, conduct needs assessments, develop and deliver high-quality training and development programs.
• Engage with executive leadership and managers to design, implement, and facilitate effective learning and development programs and initiatives.
• Proactively support the assessment and development of learning-focused programs and initiatives to enhance and engage the employee experience, build knowledge, and increase performance.
• Develop and design training and development programs that are aligned with the Agency's mission and strategic initiatives to ensure the effective delivery of services.
• Facilitate in-person and virtual training programs and activities.
• Responsible for ensuring Agency compliance with all legally required training, such as Discrimination and Harassment Prevention.
• Design marketing and training materials as needed to promote development programs and activities to encourage continuous growth for employees.
• Provide leadership oversight for Agency-wide employee engagement activities.
• Measure and report on the effectiveness of development programs and activities through narratives and written reports that analyze and interpret program results and other findings to share with executives and senior leadership.
• Research, promote, and communicate trends in organizational and professional development and make recommendations to enhance existing training programs.
• Recruit, select, develop, and evaluate direct report staff and ensure staff has a commitment to teamwork across functional lines.
• Take measures to ensure that confidentiality is honored by all staff and is of high consideration when reviewing and building processes.
• Use external research and develop a strong network to inform decision-making from external and best practice perspectives.
• Oversee the coordination and production of staff engagement and organizational training.
• Oversee Agency-wide staff development and learning management systems.
• Provide education, training, and guidance to managers and supervisors to assist them in fulfilling their administrative and supervisorial duties.

Recruitment and Onboarding :

Organization and Leadership Management Development :

Diversity :

RESPONSIBILITIES - UNIT MANAGEMENT

EXPERIENCE, KNOWLEDGE, SKILLS, AND EDUCATION YOU SHOULD POSSESS :

Total Compensation Package

Crystal Stairs is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For more information about Crystal Stairs, please visit our website at : www.crystalstairs.org

All Head Start positions are implemented in accordance with the Head Start Performance Standards in each service area.

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