Lead Software Engineer - Pega (Remote)

Overview

This is a remote role that may be hired in several markets across the United States.

We are seeking an experienced Pega Lead Software Engineer (LSA) to design, develop, and implement cutting-edge Pega-based solutions. The ideal candidate will lead architectural decisions, ensure best practices, and drive the success of Pega projects by collaborating with business and IT stakeholders. This role requires deep expertise in Pega PRPC, Case Management, and Decisioning, along with strong leadership and mentoring capabilities.

Responsibilities

Lead the end-to-end architecture of Pega solutions, ensuring scalability, performance, and maintainability.

Design and implement Pega applications following industry best practices and Pega Express methodology.

Ensure alignment with enterprise architecture, security, and compliance standards.

Define reusable components, frameworks, and solution accelerators to optimize development.

Guide and mentor Pega developers, architects, and business analysts on best practices, guardrails, and design patterns.

Drive Pega upgrades, enhancements, and cloud transformations, ensuring smooth migration strategies.

Oversee integrations with APIs, microservices, and third-party systems using REST, SOAP, and connectors.

Troubleshoot complex technical issues, performance bottlenecks, and provide optimization strategies.

Work closely with business stakeholders to translate requirements into Pega-based solutions.

Partner with IT teams, DevOps, and QA to ensure robust deployment, automation, and CI / CD strategies.

Provide architectural guidance on BPM, Workflow Automation, AI / Decisioning, and Customer Service solutions.

Present architectural recommendations and roadmaps to senior leadership and executive teams.

Enforce Pega guardrails, coding standards, and best practices for scalable and maintainable solutions.

Conduct design reviews, code reviews, and performance tuning to ensure high-quality deliverables.

Drive Pega Center of Excellence (CoE) initiatives and knowledge-sharing across teams.

Stay updated with the latest Pega features, trends, and industry best practices.

Qualifications

Bachelor's Degree and 6 years of experience in Software application development and maintenance

OR

High School Diploma or GED and 10 years of experience in Software application development and maintenance

Preferred Qualifications :

Pega Certified Lead System Architect (CLSA) certification

Pega CPDC certification is preferred.

8+ years of hands-on experience in Pega PRPC development and architecture.

Expertise in Case Management, Customer Service and Decisioning solutions.

Strong experience with Pega integrations (REST, SOAP, Kafka, DB connectors).

Deep understanding of Pega DevOps, cloud deployment models, and Pega as a Service (PaaS / SaaS).

Excellent leadership, communication, and stakeholder management skills.

In depth knowledge and experience with System Life Cycle Development methodologies such as Waterfall and Agile,

Experience with programming languages such as Java, Microsoft .NET (C#); ASP.NET Cobol; SQL Scripting and PowerShell Scripting

Experience in Pega Cloud, AWS, Azure, or GCP-based Pega implementations.

Knowledge of Agile methodologies, Scrum, and SAFe frameworks.

Prior experience in banking domain is a plus.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

This job posting has been extended until December 29, 2025.

If hired in North Carolina, the base pay for this position is generally between $128413 and $171217. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.