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Customer Service/Collections Specialist
Customer Service/Collections SpecialistByrider • Appleton, WI, US
Customer Service / Collections Specialist

Customer Service / Collections Specialist

Byrider • Appleton, WI, US
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Byrider - 2301 W. College Ave. - Appleton, WI 54914

Customer Service / Collections Specialist  (Consumer Finance)

Do you have a background in management, sales, customer service, customer retention, call center, collections, or a related field?  Would you enjoy earning a great income while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Customer Service / Collections Specialist career opportunity!

Rewards for Customer Service / Collections Specialist :

  • Annual compensation : $50,000.00 - $70,000.00
  • $18.00 -$22.00 hour + monthly bonus up to $2,000.00
  • Great benefits & paid time off
  • Career growth to Manager or Specialist
  • Industry-best customer program
  • 36 years in business
  • Growing national company

Responsibilities for Customer Service / Collections Specialist :

  • Collections, customer service, customer retention
  • Assist with lending / credit origination
  • Help ensure branch compliance
  • Demonstrate a high level of customer service
  • Work with consumer finance software
  • Attend ongoing training classes

    • Hours for Customer Service / Collections Specialist :

  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • Work most Saturdays (shorter day) with a weekday off
  • Location hours : Monday - Friday 9-7, Sat 9-4
  • Shifts will vary
  • Overtime as needed with OT pay

    • Requirements for Customer Service / Collections Specialist :

  • 2+ years of collections, customer retention, management, call center, team leader / senior customer service rep, sales, or related experience
  • Good communication, computer & customer service skills
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check

    • Keywords : Collections, Customer Retention, Customer Service, Call Center, Collections Account Management, Debt Collector, Collections Specialist

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    Customer Specialist • Appleton, WI, US