Senior Association ManagerHomeOwners Advantage LLC • Atlanta, GA, US
Senior Association Manager
HomeOwners Advantage LLC • Atlanta, GA, US
30+ days ago
Job type
- Full-time
Job descriptionReview and manage all operations throughout property. Review and approve bids for work in common areas by contract and 3rd party service providers. Responsible for quality of their work and projects. Carry out Board initiatives. Accountable to Board to coordinate and ensure team executes on all common area space management related processes (leasing, marketing, construction, move in / out, aesthetics, cleaning, maintenance, life / safety, compliance, etc… Manage all emergency events (fire, water, structural or human event). Enforce compliance with governing documents, leases, declaration and bylaws. Manage utility billing and energy conservation practices (if applicable) Create annual business plan and deliver services to the community as outlined in the business plan Responsible for all financial processes – A / R, A / P, and financial reporting, including but not limited to : Responsible for expense control within budget parameters Assume accountability for 100% dues / fee collections each month. Assess and collect all fines, late fees, damage assessments, security deposits / returns, utility deposits / returns, concessions, and miscellaneous income. Manage vendor billing and accounts payable. Responsible for cash flow management and accounts receivable at one or more properties. Create and adhere to an annual operating budget. Ensure financial compliance with all governing documents, leases and state commissions on an annual basis. Responsible for all financial reporting. Deliver excellent customer service through the following : Proactively communicate with residents and with Board on appropriate property related matters including weekly Board update using the HomeOwners Advantage template Meet with the Board on a regular / monthly basis or on a mutually agreed upon schedule. Meet with committees on a regular basis as mutually agreed upon. Respond / acknowledge all resident communications within 24-hour period. Responsible for leadership and people development by : Developing and delivering objectives and performance appraisals of direct reports. Establishing performance metrics for each property. Initiating and completing the hiring process as required.
Job Description
Job Description
Direct Reports : Assistant Property Manager, Concierge, Engineers, and other staff positions as may be applicable to the property served.
Indirect Reports : Multiple vendor and 3rd party service providers.
- Operation / Service coordination, including but not limited to :
Review maintenance service requests, and work with property engineers and vendors to prioritize and execute.
Responsible for all revenue targets.
Serve as an escalation point for residents and Board.
Management and scheduling of direct reports.
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Association Manager • Atlanta, GA, US
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