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Senior Engagement Manager

Senior Engagement Manager

AtlassianWashington, DC, United States
19 hours ago
Job type
  • Full-time
Job description

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

  • Be the primary contact for your Advisory Services engagements, driving the direction throughout the engagement lifecycle.
  • Take charge of proactive scope management to ensure the team stays aligned with the engagement vision and meets your client's desired outcomes.
  • Accelerate time to value by applying project and program management expertise, ensuring efficient and high‑quality delivery of results for clients.
  • Cultivate enduring relationships with clients by applying consultative skills, maintaining clear and consistent communication, and monitoring and reporting on the value generated from the Advisory Services engagement.
  • Partner with teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers.
  • Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer‑facing events.

Qualifications

  • 10+ years of experience within SaaS companies, similar product organizations, or technology consulting firms. Track record in managing large‑scale projects and programs.
  • 5+ years in Professional Services, Technical Consulting, or Success customer‑facing roles. Experience managing client relationships and delivering successful project outcomes.
  • Fluency in English; a second language (Spanish, French, Portuguese, or other) is a plus for business communication.
  • Nice if

  • PMP Certification, Agile Certification (Scrum Master, Product Owner), or similar credential that validates your ability to manage professional projects.
  • Compensation

    In the United States, this role has three geographic pay zones. The current base pay ranges for new hires in each zone are :

  • Zone A : $156,600 – $204,450
  • Zone B : $141,300 – $184,475
  • Zone C : $130,500 – $170,375
  • This role may also be eligible for benefits, bonuses, commissions, and equity.

    Benefits & Perks

    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and many other resources to help you thrive.

    Employment Details

  • Seniority level : Mid‑Senior level
  • Employment type : Full‑time
  • Job function : Business Development and Sales
  • Industries : Software Development
  • Equal Opportunity Employer

    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

    Additional Information

    To learn more about our culture and hiring process, visit go.atlassian.com / crh or go.atlassian.com / perksandbenefits .

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    Engagement Manager • Washington, DC, United States

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