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Resolution Technologies, Inc. is hiring : Unified Communication Collaboration Eng

Resolution Technologies, Inc. is hiring : Unified Communication Collaboration Eng

MediabistroAtlanta, GA, United States
8 days ago
Job type
  • Full-time
Job description

Overview

Unified Communication Collaboration Engineer (On-Site) — Resolution Technologies, Inc. Direct message the job poster from Resolution Technologies, Inc.

Responsibilities

  • Design and deploy effective collaboration solutions using Microsoft Teams.
  • Help lead Zoom phones to MS Teams phones migration.
  • Configure and maintain video conferencing systems across locations globally.
  • Provide expert level technical support to resolve complex issues for unified communications and collaboration platforms.
  • Provide engineering support for network maintenance and strategies impacting real time communications.
  • Conduct regular system audits to ensure compliance with the standards and security practices.
  • Collaborate with cross-functional teams to understand requirements and deliver solutions that deliver value to the business.
  • Stay current with emerging technologies and trends in collaboration solutions to recommend strategic improvements.
  • Document and maintain the collaboration policies, procedures, and best practices.
  • On-site work requirement : five days per week in the GA office with assigned workspace.

Qualifications & Skills

  • Bachelor’s degree or equivalent technical discipline with proven experience.
  • Minimal 5 years prior job-related experience.
  • Proven experience managing and monitoring Teams Phone, meetings, and certified devices using tools like Microsoft Teams admin center and PowerShell.
  • Prior experience with Zoom phones to MS Teams phones preferred.
  • Any MS Certifications or training with MS Teams such as MS-700, MS-720, MS-721, MS-740 and others preferred. Any Cisco Voice certifications such as CCNP Voice, CCNP Collaboration, or CCIE Voice are strongly preferred.
  • Proficiency in deploying and managing audio / visual equipment.
  • Strong understanding of networks, including LAN / WAN, TCP / IP, and QoS.
  • Experience with Oracle Session Border Controllers and setting up Gateways & Gatekeepers strongly preferred.

    • Employment Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Financial Services and Information Technology & Services

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    Resolution Is Hiring • Atlanta, GA, United States