Case Aide

General Description : Monitors the overall conduct and behavior of residents in HBCAC, assisting in meeting their basic needs.

Essential Duties and Responsibilities :

• Represent MCCH in the community, by the agency's mission and vision.
• Ensures that residents are safe and secure from internal and external elements.
• Ensures that residents have all their basic supplies and needs, such as toiletries, laundry detergent, etc.
• Supervises housekeeping chores done by residents to ensure the cleanliness and safety of the house.
• Registers new residents into the facility
• Provides a "listening" ear for residents.
• Maintain an attitude of respect for residents of the winter shelter.
• Maintains accurate record-keeping through the documentation of all important and relevant incidents and briefs next staff at shift change.
• Monitors the conduct and behavior of residents, reporting any unusual and critical incidents to the Case Aide Supervisor, Operations Manager, and Program Director.
• Provides emergency intervention in response to hostile situations and crises.
• Monitors the medication of residents
• Support winter shelter program operations.
• Provides transportation services for residents in situations where the case manager is unavailable.
• Attends and participates in the monthly staff meeting and mandatory trainings.
• Performs other duties as assigned.

Requirements

Required Knowledge, Skills, and Abilities :

Salary Description

$18.00 per hour