Residence Inn Cleveland Downtown - Sales Coordinator

Join Our Team as a Sales Coordinator!

About Us

The Sales Coordinator is the backbone of our Sales Team, working closely with the Director of Sales, Sales Managers, and Catering Manager to handle various administrative tasks. This pivotal role involves keeping guest and hotel communications smooth, assisting with sales operations, and providing support for small group events.

KEY SKILLS / RESPONSIBILITIES

• Organizational Skills : Expertly manage sales files, contracts, and client communication with precision.  Maintain meticulous sales records and ensure accurate data entry practices.  Drive efficiency by handling the preparation and distribution of crucial sales documents.
• Communication :  Serve as a proficient communicator, fostering collaboration between teams and delivering swift solutions to clients.
• Guest Service : Takes pride in maintaining a friendly, professional demeanor while supporting clients and internal teams. Excel in coordinating small group sales and providing top-notch meeting assistance. Must thrive in a dynamic environment.
• Scheduling :  Maintains regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Possible weekends and Holidays based on business demands.
• Achieve Goals : Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and / or exceed these goals.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel.

Application deadline for Colorado positions :

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