Referral Specialist I

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options.

Founded by a Latina grandmother / community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country.

With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population.

We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Responsibilities :

• Provides communication to clinical staff regarding the status of pending referrals and status changes.
• Contacts various clinics, facilities, and companies to obtain information to accurately complete referral / pre-authorization requests.
• Actively tracks the referral pools and manages follow-ups in a timely manner.
• Enters required data which includes insurance, screening information, and fee information (if applicable).
• Completes all required documentation with accuracy according to established department protocols including the ICD-9 and CPT codes.
• Basic Knowledge of medical terminology, insurance, and administrative / computer skills.
• Completes all required documentation with accuracy according to established department protocols including the ICD-9 and CPT codes.
• Manages time effectively and can multi-task.
• Performs other duties as assigned.

Requirements :

• At least 1 year of experience in ambulatory care setting or similar setting is strongly preferred.
• High school diploma or GED equivalent required.
• Medical Terminology Course required, or able to complete within 90 days of hire.

Rewards :

Job type : Regular Full Time, (40 Hours / week)

Schedule : Monday-Friday (AM)

Competitive Salary with Excellent Benefits

Retirement Plan with Employer Match

Paid Time Off, Extended Sick Leave and Paid Holidays

Medical / Dental / Vision / FSA / Life Insurance

Employee Discounts and Wellness Programs

FHCSD was founded by community activists working towards a common goal : caring, affordable, high-quality medical care for all.

We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County.

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

$20.65 - $24.83

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and / or experience.

In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.

Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.

We also offer a generous compensation and benefits package (more information on our benefits offerings is available here : FHCSD Wellness - Employee Hub (gobenefits.net)