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Executive Assistant OPS

Executive Assistant OPS

HealogicsJacksonville, FL, US
30+ days ago
Job type
  • Full-time
Job description

Executive Assistant

The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Executive Assistant is responsible for the smooth and effective administration of support services to the Executive Leadership team. The Executive Assistant will handle various tasks, including travel, calendar management, meeting planning, document preparation, as well as written and verbal communication between the Executive and various internal and external parties. Duties include all support necessary to operate an efficient and orderly Home Office Executive suite, and acting with a degree of professionalism that represents the Company and Executive team in the highest respects. Executive Assistants may support one or more Executive Leaders in varying needs and capacities. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Essential Functions / Responsibilities :

  • Acts at the direction of the Executive Leadership to perform administrative or other duties to assist in the success of the organization.
  • Coordinates and maintains the Executive's calendar for meetings and appointments to provide optimal utilization of available time. This includes working collaboratively with the other administrative staff throughout the system for scheduling meetings with Executives, Physicians, and other staff.
  • Plans travel arrangements by scheduling flights, ground transportation, accommodations or other Executive travel needs.
  • Handles expense report compilation and submission in a timely and compliant manner.
  • Provides Front Desk or Executive Suite coverage during operating hours or as needed to support the leadership team or office events.
  • Screens incoming and outgoing mail to reduce paper flow to the extent possible.
  • Maintains a welcoming and courteous demeanor at all times, must be adept at remaining calm and projecting a professional demeanor, including during difficult or stressful situations.
  • Demonstrates professionalism in their work, representing Healogics, their Executives, and themselves with excellent work quality and accuracy.
  • Acts as a brand and culture champion to bring positive change across the organization, and to be an example for others.
  • Capable of coordinating activity inside and outside of the organization, with Healogics staff, Board Members, financial institutions, hospitals, and other parties.
  • Proactively coordinates backup coverage for their Executive Leader or the Home Office Executive Suite for any extended time away to ensure consistent coverage. Maintains a collaborative schedule with other Executive Assistants for office coverage.
  • Exhibits flexibility and teamwork in work habits to ensure a One Healogics mindset.
  • Maintains safe and orderly office and meeting room spaces, demonstrates pride in keeping the appearance of the Home Office attractive.
  • Orders office supplies, as needed, to support the Executive team or office staff.
  • Maintains the files of the Executive leader to provide ready access to correspondence and meeting details.
  • Supports special project work to support varying organization needs.
  • Performs other duties as required.

Required Education, Experience and Credentials :

  • High school diploma or general education degree (GED) required.
  • College degree or some college background preferred.
  • 3-5 years of office or administrative experience.
  • Required Knowledge, Skills and Abilities :

  • Impeccable attention to detail with the ability to work effectively with accuracy in a fast-paced environment with changing priorities.
  • Effective verbal and written communication skills.
  • Demonstrates accountability, contributes to team success and takes pride in quality of work recognizing that the end product reflects on the entire organization.
  • Ability to manage confidential information appropriately, trustworthy with sensitive or private information.
  • Strong customer service skills providing timely response to e-mails, phone messages, etc.
  • Ability to manage difficult or emotional situations while maintaining a professional demeanor.
  • Strong interpersonal skills demonstrating openness to feedback and proactive conflict resolution.
  • Exhibits sound and accurate judgment in making decisions and includes appropriate people in decision-making processes.
  • Dependable, reliable, and punctual to organization needs.
  • Prioritizes and plans work activities with a sense of urgency and strives for optimal time management required.
  • Ability to sustain a high level of activity and productivity on a consistent basis while taking a new or unique approach to work performance.
  • Skilled and proficient in the Microsoft Office Suite of products (e.g. Word, PowerPoint, Excel, Teams, Outlook). Demonstrated technical savvy and appetite for using technology in solutions. Capable of creating professional quality files and documents using technology.
  • This range is an estimate, based on potential employee qualifications : education, experience, geography as well as operational needs and other considerations permitted by law.

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