Medical Office Scheduler

Job Description

• Schedule clinic appointments including consultations, and follow-up visits, utilizing scheduling and the EMR system.
• Obtain patient demographic information, insurance, and medical information; update and confirm necessary information to allow processing of claims to insurance plans.
• Confirm patient is eligible with insurance plan at the time appointment is scheduled, if applicable.
• Successfully process referrals through the referral system, contact patients to schedule appointments, and import referrals / documents to patients’ charts.
• Answer and resolve all incoming calls and requests in a timely and accurate manner.