Information Security (IS) Help Desk Intern

Job Description

Job Description

• ???? Internship Opportunity : IS Help Desk Intern

Start Date : ASAP | Location : 350 Point Street, Providence, RI

Please note : this is an unpaid internship and you must be able to reliably be present at our Providence, RI site for the duration of the placement. This is not a remote internship.

Are you eager to kickstart your IT career and gain hands-on experience in a fast-paced, supportive environment? Join our team as an IS Help Desk Intern and play a key role in keeping our technology running smoothly while learning directly from experienced IT professionals.

What You’ll Do

As an IS Help Desk Intern, you’ll :

Be the first point of contact for end users, providing friendly and effective technical support

Troubleshoot hardware and software issues alongside seasoned IT staff

Assist with system setups, equipment configuration, and rollouts

Log, track, and follow up on support tickets to ensure timely resolution

What We’re Looking For

We’re seeking a motivated intern who is :

Currently pursuing a degree in IT, Computer Science, or a related field

Familiar with Windows, networking fundamentals, and MS Office

A strong communicator with sharp problem-solving skills

Ready to learn, take initiative, and grow in the field of IT

Why Join Us?

Gain real-world IT experience in a supportive and collaborative environment

Build your technical and professional skills with guidance from experienced mentors

Make an impact while exploring a career path in Information Systems