Core responsibilities are around relationship management and transaction processing. Responsible for reviewing and processing annuity applications - this role is repetitive but looking for a team player!
A day in the life will consist of having a "TO DO" list in the morning - they will pull up cases in the system, review cases, process work, and perform follow ups where needed. This work will be repetitive and "heads down" processing work.
This work is held to quality and production standards! After training, this position will be held to 90% quality and processing 26-32 cases / day.
75% of this position will be processing - very heads down position and will require strong attention to detail. Will be reviewing applications for accuracy and missing documentation. Will be reviewing retirement annuities paperwork.
This process is very manual compared to other companies. Must be comfortable manually inputting information and navigating several computer systems to complete cases. Will be using ADWD systems in que, MainFrame, and KB for knowledge based software.
25% of the role will be follow up and communicating with the sales team and agents through phone and email. Very minimal phone communication but must be open to it. Will contact external customers and agents to obtain the necessary information to process the requested transactions
This position is the first place new business is processed. Quality and productivity is huge and depends on the success of the company in general.
#eastpriority25
This is a Contract to Hire position based out of West Des Moines, IA.
The pay range for this position is $19.00 - $19.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following :
This is a fully remote position.
This position is anticipated to close on Nov 21, 2025.
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About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Processing Specialist • West Des Moines, IA, United States