National Temporary Onsite Retention Specialist

National Temporary Onsite Retention Specialist

The National Temporary Onsite Retention Specialist is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the U.S., Canada, and Mexico. These accounts typically have 60% or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused on proactive engagement, renewal support, and strategic upsell opportunities to drive revenue growth and customer loyalty.

Key Responsibilities

• Sales & Revenue Growth
• Exceed assigned sales targets and achieve monthly, quarterly, and annual quotas.
• Develop and execute a strategic national account plan to drive revenue growth and share gains.
• Identify upsell and cross-sell opportunities within existing accounts.
• Present and negotiate pricing for quotes, including long-term contract options.
• Secure price increases as necessary and ensure competitive positioning.
• Customer Engagement & Retention
• Proactively engage customers 90 days prior to scheduled events and maintain regular touchpoints throughout the year.
• Lead renewal efforts in collaboration with Customer Service Representatives (CSRs).
• Deliver Tektronix's value proposition effectively to decision-makers, including C-level executives.
• Build strong relationships to increase customer "stickiness" and reduce churn.
• Operational & Administrative
• Maintain accurate pipeline and activity tracking in the designated CRM system (e.g., Microsoft Dynamics).
• Utilize tools such as CalWeb, Oracle, and additional internal tools for quoting and reporting.
• Handle post-sales support functions, including contract extensions, re-engagement, and issue resolution.
• Participate in ongoing training to enhance product knowledge and sales effectiveness.
• Engage in continuous improvement activities, including identifying process inefficiencies and contributing to initiatives that enhance team performance and customer experience.

Qualifications

Preferred Knowledge

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Tektronix

Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix join us in revolutionizing a better tomorrow!

Pay Range

The salary range for this sales position (inclusive of sales incentives / commissions in local currency) is 84,000 - 156,000.