desktop support

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting / financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title : Desktop Support Representative Onsite Support

Location : Dallas, TX

Duration : 1+ years

Responsibilities

• Significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
• Experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, and Apple Mac systems.
• Good verbal and written skills, with the ability to interact positively with clients.
• Excellent soft skills are a must. Previous retail experience (i.e., Apple Store, Geek Squad) would be a plus.
• Candidates should have a valid driver's license and reliable transportation.

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