Serves as the primary point of contact for existing High Net Worth clients. Develops and maintains strong relationships. Proactively evaluates client needs and financial goals.
Are you ready to take the next step in your financial services relationship management career? Vanguard is seeking passionate and driven individuals to join our growing Advice & Wealth Management division as Relationship Managers!
In this role, youll manage a book of business composed of self-directed ultra-high-net-worth clients, each holding between $525 million in Vanguard assets. Youll be at the forefront of delivering exceptional experiences through education, guidance, and tailored solutions empowering clients to make informed decisions and achieve their long-term goals.
Core Responsibilities
1. Act as the primary point of contact for self-directed ultra-high-net-worth clients within your book of business, delivering a personalized, consistent, and high-touch experience.
2. Build trust and deepen client loyalty by anticipating needs and aligning solutions through education and guidance helping clients achieve their long-term goals.
3. Engage in meaningful conversations on sophisticated topics such as partnering with advice, increasing share of wallet, private equity, trusts, margin, and charitable giving, expanding your expertise and client impact.
4. Support strategic planning for your book of business and contribute to growth initiatives and client retention efforts.
5. Foster strong relationships by connecting with clients through genuine curiosity, empathy, and a deep understanding of their financial aspirations.
6. Deliver exceptional client service by proactively addressing inquiries, resolving issues efficiently, and ensuring a seamless experience across all touchpoints.
7. Demonstrate credibility through deep technical knowledge of Vanguards products and services, proactively finding opportunities to strengthen client relationships. Comprehensive training will be provided to support your success in this area.
Grow With Us
Were hiring for two levels of the Relationship Manager role each offering a unique opportunity to manage a book of ultra-high-net-worth clients and build deep expertise in wealth management topics. Whether you're looking to expand your impact or take the next step in your career, youll be supported every step of the way with comprehensive training, onboarding, and a culture that invests in your success!
Qualifications
Were looking for relationship-driven financial services professionals who are excited to grow, connect, and make a meaningful impact. If you bring the following, wed love to review your application :
This role follows Vanguards hybrid working model in-office Tuesdays through Thursdays, remote Mondays and Fridays designed to support flexibility and collaboration.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a missionwe're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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