Family and Hospital Partnership Liaison - Bowling Green, KY

At Network for Hope (NFH) the Family & Hospital Partnership Liaison (Family HPL) provides day-to-day leadership and coordination within assigned hospitals to enhance the overall culture of donation. The Family HPL is responsible for building and maintaining key relationships, improving processes, and providing education to hospital staff and donor families to maximize opportunities for organ and tissue donation and transplantation. This role involves guiding families through the donation process, supporting hospital staff as a subject matter expert, and ensuring compassionate, high-quality care aligned with Network for Hope's mission. This position requires significant regional travel, schedule flexibility, and on-call availability for potential donor situations.

Duties and Responsibilities

Strategic Hospital Development & Support

• Collaborate with hospital leadership to review donation objectives, develop and implement strategic initiatives, and align hospital priorities with a culture of donation.
• Identify underperforming areas and initiate corrective actions.
• Provide support services and assist in resolving issues for hospital partners, including occasional after-hours and weekend needs.
• Anticipate and respond to hospital needs, including changes in clinical regulations, policies, and staffing.
• Ensure hospitals adhere to best practices and regulatory requirements.

Relationship Building

Partner Education & Training

Data Analysis & Reporting

Compliance, Quality, & Process Improvement

Family Counseling

Organ Referral & Donor Management

Qualifications

Education : Bachelor's degree in Public Relations, Healthcare, Communications, Social Work, Child Life Specialist, or a related field required. Exceptional work experience may be substituted for education requirements.

Experience : Three years' experience in healthcare, marketing, communications, business development, or social work with a preference for direct clinical experience. Candidate must have excellent communication, collaboration, and analytical skills.

Licensure, Certification, and / or Registration : N / A

About Us

Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. We work tirelessly to provide exceptional care to our donor families, facilitate organ and tissue recovery, and educate the communities we serve. The dynamic field of organ and tissue donation offers exciting and rewarding employment opportunities for those looking to make a meaningful difference in others' lives.

Benefits

Network for Hope offers comprehensive benefits, including health, dental, and vision insurance, paid time off, 401K, life and disability insurance, pet insurance discounts, and wellness programs like Calm. We also provide education reimbursement, flexible schedules, and on-the-job training to support personal and professional growth.

To learn more about NFH, please visit our website at

Network for Hope is an Equal Opportunity Employer and a participant of E-Verify.