Restaurant Manager

Job Description

Job Description

The Restaurant Manager for ARVA Italian Restaurant with F&B 575 LLC will oversee and maintain all aspects of operation in the dining room while exceeding guests’ expectations for quality of the product and service. The Restaurant Manager ensures that all policies & procedures and standard operating procedures are effectively maintained at an optimum level.

This position has an annual salary of $80,000.

KEY RESPONSIBILITIES

Responsibilities and essential job functions include but are not limited to the following :

Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs

Run daily line-up and communicate pertinent information to the Food and Beverage staff

Train, evaluate, and schedule all restaurant staff

Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory

Inspects all areas of the restaurant to ensure standards of service are maintained

Handle guest complaints or questions in a professional manor

• Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time
• Inform the kitchen of any special requests or needs
• Record and pass on useful information to the host / hostess such as special occasions, etc.

Maintain an active trace system for guest history on their F&B preferences

Communicate all guest information / changes to existing information to appropriate hotel colleagues in an accurate and timely manner

Enforce established guidelines and policies of the company

Implement new menus and promotions such as holiday and special event promotions

Provide instruction and / or guidance for guest and employee safety in fire or other emergency situations

Attend all meetings and trainings assigned

Prepare and print menus as required

Assist in computing and sending daily reports

Greet all guests, colleagues and clients in a professional and friendly manner

Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales

Support the leadership team in the development and training of all team members

Coach and mentor individual team members to develop their skills and maximize performance

Motivate and be proactive in encouraging team commitment and spirit

Ensure appearance of team members is according to company grooming standards

Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible

Performs a variety of other duties as assigned by management

QUALIFICATIONS

5 years’ experience in a luxury hotel environment or similar role in restaurants or food and beverage

Must have open availability and be able to work weekends

Positive, engaging, and energetic personality

Able to be organized, manage time wisely and work with little to no direct supervision

Very high attention to detail and extensive service knowledge

Must have good knowledge of food preparation, wine, and spirits

Sensitive to cultural nuances

Excellent communication skills, both written and verbal on English

Able to handle a multitude of tasks in an intense, fast paced environment

Excellent people skills and the ability to work under pressure and with various stakeholders

Ability to maintain a clean and professional appearance as per company policies

Ability to stand for extended periods of time

Multi-lingual is a plus

TIPS, ServSafe Certified

Department of Health and Hygiene Certified

We use eVerify to confirm U.S. Employment eligibility.