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Retail Operations Manager

Retail Operations Manager

Arizona StaffingPhoenix, AZ, US
2 days ago
Job type
  • Full-time
Job description

Retail Operations Manager

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and / or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set / project coverage, executing objectives set forth by Clients, Retailers and / or Business Development Managers and related retail leadership. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer :

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Responsibilities :

  • Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis.
  • Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
  • Develop people through training and direct organizational and team development initiatives using performance management tools.
  • Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.
  • Manage, assist and / or develop expense and / or revenue / operating income budget for area of responsibility.
  • Grow base business and add new business.
  • Driving and travel are essential duties and function of this job.
  • Qualifications :

  • High School Diploma or GED or equivalent experience.
  • Bachelor's Degree in Marketing or Business Management or equivalent experience preferred.
  • 5+ years of retail experience with associate management.
  • 1-3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team.
  • Customer and client management.
  • Excellent written communication and verbal communication skills.
  • Ability to direct, lead, coach, and develop people.
  • Travel and / or Driving Requirements :

    Travel up to 80% Minimum Qualifications

    Education Level : (Required) High School Diploma or GED or equivalent experience (Preferred) Bachelor's Degree Field of Study / Area of Experience : Marketing or Business Management

    5+ years of retail experience with associate management.

    Skills, Knowledge and Abilities :

  • Customer and client management
  • Microsoft Office Suite proficiency
  • Analytical skills
  • Excellent written communication and verbal communication skills
  • Excellent customer service orientation
  • Strong prioritization skills
  • Skill in supervising to include delegating responsibility, training and evaluating performance
  • Ability to work effectively with management
  • Ability to visualize and plan objectives and goals strategically
  • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Basic computer skills including familiarity with Word, Excel, and Internet usage
  • Ability to ensure a high level of service and quality is maintained
  • Ability to direct, lead, coach, and develop people
  • Environmental & Physical Requirements :

    Field / Administrative Requirements

    Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities : engage in considerable physical activity, ability to lift and / or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and / or cooking is essential.

    Additional Information Regarding The Company Job Duties and Job Descriptions :

    Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position / department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.

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