Manager, Operations, Stock Records

Stock Records Team Manager

The Stock Records Team is responsible for reconciling security positions held at LPL Financial in a broker controlled environment. Team provides quality service to our Independent Advisors, Financial Institutions and RIA Firms by running reports and analytics to look for any transfers, journals, dividends, trades, corporate actions or other transactions that might not be correct.

The ideal candidate will be responsible for managing staff in a fast paced, detail-oriented environment with strict deadlines. This department is a dynamic cross-functional team that provides solutions while keeping lines of communication open with sponsors, transfer agents, contra firms, custodians, as well as a wide range of LPL departments.

What you will do :

• Responsible for managing a team of approximately 10-12 Specialists, Senior Specialists & Associate analysts.
• The Manager will provide ongoing support, coaching, feedback and developmental opportunities to address staff needs in order to engage them and help them be more effective and successful.
• Establishes and maintains quality assurance standards, procedures, and controls as it pertains to Stock Record processes.
• Work directly with internal audit and regulatory agencies for various audit activities.
• Handle escalated advisor and client issues through our department mailbox as well as LPL Service Professionals.
• Handles coordination between onshore and offshore teams.
• Technology and Systems Management - handle department projects including creation of new workflows, developing test scripts, performing QA, defect management and User Acceptance Testing as well as oversight of all project deliverables.
• Assist staff to understand the organization's vision and values and their importance. Translates the vision and values into day-to-day activities and behaviors.
• Provide strategic leadership while staying tactically close to the day-to-day operations
• Provide weekly status report of issues pertaining to department and / or employees
• Monitor and analyze department trends and errors to improve on training opportunities
• Conduct regular meetings with on-site and cross-site staff
• Other assignments as required by Senior Leadership

What are we looking for?

The ideal candidate will have a client-first customer service oriented mind-set from a financial background, with strong attention to detail, problem-solving skills, and excellent verbal and written abilities. Candidate will be able to contribute positively to a team-focused environment, driving both growth and innovation.

Requirements :

Core Competencies :

Preferences :

Pay Range : $66,788-$111,313 / year. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview : LPL Financial Holdings Inc. (Nasdaq : LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.