Job Details:
Job Title: Office Assistant
Job Duration: 1 year contract
Location: Philadelphia, PA
The role
Reception and Facilities Services Support
Perform duties related to reception/switchboard including call and visitor handling
Meet, greet and announce visitors in a professional manner
Ensure visitors are identified in accordance with security procedures. Handle hoteling/visitor office space requests as required
o Monitor to ensure housekeeping standards are maintained
Help to maintain the overall cleanliness and order/organization of the office space
Provide first line support and guidance for all Facilities Services processes, systems and tools - escalate issues in a timely manner and follow up/track to ensure issues are resolved
o Also assists with ad-hoc requests for the office / market
o Monitor the local Facilities Services mailbox, responding promptly to inquiries
Ensure compliance with Soft Services Standard Operating Procedures and IT Smart Hands Standard Operating Procedures
Assist end users with operation of audio visual equipment
Assist with checking of vendor receipts invoices; monitor and report vendor performance to Facilities Services Specialist
Work with the Facilities Services Specialist, We Work Management, and outside vendors to arrange for repairs and maintenance of office furnishings, fixtures, equipment and space
Assisting in activities related to the Freespace monitoring system (checking sensors, battery replacement)
Assist with Occupational Health and Safety updates (e.g., general space walkthrough for potential hazards)
Perform other Facilities Services duties as identified by the FSS including special projects
Escalate questions/concerns to the Facilities Services Specialist
Office Assistant • Philadelphia, Pennsylvania, United States
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