Senior Desktop Support Technician

A healthcare provider in the Medical Center of Houston is looking for a Senior Desktop Support Technician to join their team. The ideal candidate will be responsible for delivering advanced technical support for desktop systems, software, and hardware. This role involves troubleshooting and resolving complex technical issues related to desktop hardware, software, and network connectivity. Additionally, the technician will oversee the installation, configuration, and maintenance of desktop systems and applications, ensuring optimal performance and reliability.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

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CompTIA A+ Certification

Healthcare background

5+ years of experience as a Desktop Support Technician

Proficiency in Windows and Mac operating systems

Proficiency in Microsoft Office suite, and other management tools

Proficiency in reimaging Windows machines and troubleshooting outlook applications

Experience working with ServiceNow ticketing system

Excellent customer service skills, professionalism, and high character