Self Sufficiency Coordinator

Job Description

Job Description

Salary : $20.77 / Hour

Title : Self-Sufficiency Coordinator (SSC) - Empowerment Services

Classification : Non-Exempt

Reports to : Program Manager of Empowerment Services

Job Summary : The SSC will support the transition of program participants as they address identified barriers to self-sufficiency.

Utilizing a case management model, the SSC will maintain a positive and productive relationship with the client base to coach, mentor, and facilitate activities that meet the Individual Employment Plan (IEP) and Department need.

Job Responsibilities :

• Lead intake and assessment phases, including ensuring the program participants cooperation with the complete employment-centered case management process.
• Maintain contact with participants through weekly appointments and engagement activities to track their progress to interview / job readiness status
• Facilitates the individual’s involvement with the creation and implementation of an Individual Employment Plan (IEP), including coaching individuals on meeting career / employment goals, managing expectations, program performance and emerging opportunities.
• Inputs and maintains accurate up-to-date individual activity / data into the tracking system designated by the agency.
• Creates and maintains individual files per assigned case load.
• Facilitates group sessions and workshops to build employment readiness skills
• Distributes attendance stipends and retention incentives to program participants
• Prepares and submits assigned weekly, monthly, and quarterly reports.
• Facilitates referrals for individuals to internal and external resources as needed.
• Occasional travel off-site to support training or other outreach engagement activities
• Seeks out recruitment opportunities and works with colleagues to build a calendar of recruitment events
• Represents the Agency at internal and external outreach events and recruiting activities
• Using motivational interviewing and trauma informed care techniques as appropriate to help guide program participants to goal achievement
• Other duties as assigned.

Working Conditions and Physical Requirements :

Standard office environment. Requires ability to operate telephone and personal computer for extended periods of time. Occasional travel, sometimes overnight.

Competencies and Knowledge, Skills, and Abilities :

• Integrity and Trust
• Action Oriented
• Results Driven
• Interpersonal Savvy
• Empathic
• Professional
• Critical Thinking
• Time Management
• Public Speaking
• Decision Quality
• Problem Solving
• Team Player
• Systems-Oriented
• Customer Service
• Innovation
• Adaptability
• Verbal, Written Communication Skills
• Technical Skills (e.g., Microsoft Office or similar applications)

Education and Qualifications :

• Associate Degree in Social Work or related field or equivalent knowledge / experience.
• Up to two 2 -years relevant documented volunteer or work experience with coordinating client supportive services.
• Demonstrated knowledge of working with vulnerable or underserved populations.
• Knowledge of community-based resources.
• Knowledge of 21st century career skills and workforce development strategies.
• Knowledge of developing teaching aids, instructional tools, or demonstrations.
• Knowledge of independent living skills and work standards.
• Knowledge of client services, coaching and training practices.
• Knowledge of practices in serving and working with hard-to-place individuals.
• Willingness to receive professional development and training at the agency’s discretion.

Equal Opportunity Statement :

IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.