VMI Coordinator

VMI Coordinator

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Grand Forks, ND.

Job Summary

The VMI Coordinator coordinates the Vendor Managed Inventory (VMI) programs for Border States customers ensuring effective implementation and quality processes for unique, customer specific, services. Coordinates VMI Warehouse, job boxes, job trailers, and vending machines. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately. Coordinates activities associated with the inventory process.

Responsibilities

Essential Functions :

• Coordinates the VMI program with a clear vision of the VMI concept.
• Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs.
• Upon proposal approval, works closely with our customers to transition inventories and implement programs.
• Ensures accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools.
• Maintains minimum and maximum inventory levels.
• Monitors the overall quality of Border States' VMI performance in serving key customer goals.
• Promotes and builds customer service through teamwork with Account Managers.
• Coordinates the VMI warehouses, job boxes, job trailers and vending machines.
• Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with Border States, our vendors, and / or any government standards.
• Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible.
• Coordinates activities associated with our inventory process.
• Communicates with internal and external customers on orders, inventory, and deliveries, etc.
• Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
• Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinating deliveries, and follow-up on customer inquiries, as required.
• Provides timely follow-up on customer technical inquiries and requests.
• Actively participates in the marketing and sale of Border States' products and services.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Provides input to Border States personnel on customer needs or concerns regarding pricing, inventory, products, competition, and procedures.
• Works closely with customer, branch, and corporate personnel to achieve successful results.
• Ensures order processes for standard orders and consignment processing.
• Inputs internal and external consignment field data and target quantities.
• Performs the duties of the Warehouse Associate.

Non-essential Functions :

Qualifications

Skills and Abilities

Physical Requirements

Lift and carry requirements (weight and frequency) : Occasionally 0 33% Frequently 34 66% Continuously : 67 100%

Physical Activity

Frequency at which you would do the following in a typical day :