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Operations Manager

Operations Manager

CACI InternationalNorfolk, VA, US
30+ days ago
Job type
  • Full-time
Job description

Operations Manager

Join CACI as the prime contractor on a growing program supporting NAVSEA 03D3 Digital Program Office as an Operations Manager supporting the Navy Maintenance and Modernization Enterprise Solution (NMMES), a mission-critical program that supports over 45,000 users executing naval ship and submarine maintenance operations worldwide.

Key Responsibilities :

  • Manage computer operations in conjunction with database administrators, system administrators, and data center personnel
  • Ensure production schedules are met across multiple systems and platforms
  • Optimize computer system resources utilization and effectiveness
  • Coordinate the resolution of production-related problems
  • Establish and maintain proper relationships between customers, teaming partners, and vendors
  • Facilitate the delivery of information technology services
  • Oversee user support and system output delivery
  • Supervise staff operations across multiple technical disciplines
  • Coordinate operations across legacy and modern systems
  • Manage operational processes for complex IT environments
  • Ensure operational compliance with DoD / Navy requirements
  • Lead continuous improvement initiatives for operational efficiency

Qualifications : Required :

  • Bachelor's Degree (assumed based on role expectations)
  • At least 10 years of experience in operations management within DoD / Navy programs
  • At least 3 years of managerial experience
  • Strong understanding of IT operations management
  • Experience managing complex technical environments
  • Proven leadership and team management abilities
  • Desired :

  • Advanced degree in related field
  • Experience with Navy maintenance systems
  • ITIL certification
  • SAFe certification
  • Knowledge of DoD operational requirements
  • Experience managing legacy system operations
  • Understanding of modern IT service delivery
  • Project management certification
  • Additional Information :

    This position offers an opportunity to lead operations for critical Navy maintenance systems. The ideal candidate will combine strong operational management skills with technical understanding and leadership abilities.

    Success in this role requires :

  • Strong operational management skills
  • Technical environment understanding
  • Leadership and team management abilities
  • Problem-solving capabilities
  • Stakeholder management skills
  • Strategic planning abilities
  • Key Success Factors :

  • Leadership in IT operations
  • Experience managing complex environments
  • Strong stakeholder management
  • Team development capabilities
  • Process improvement expertise
  • Strategic planning skills
  • The role requires someone who can :

  • Lead operations teams
  • Manage complex IT environments
  • Coordinate across multiple groups
  • Resolve operational issues
  • Optimize resource utilization
  • Drive operational excellence
  • Balance multiple priorities
  • Special Requirements :

  • Must be able to obtain and maintain required security clearances
  • Must understand DoD operational requirements
  • Must be available for on-call support as needed
  • Must be able to manage critical operations
  • Must be able to coordinate across multiple locations
  • Success Metrics :

  • System availability and performance
  • Operational efficiency improvements
  • Team performance and development
  • Customer satisfaction levels
  • Problem resolution metrics
  • Resource utilization optimization
  • Service delivery effectiveness
  • This role represents an opportunity to lead operations for a major Navy program while working with both legacy and modern technologies in a complex, mission-critical environment. The position offers the chance to shape operational excellence while managing diverse teams and complex technical systems.

    What You Can Expect :

    A culture of integrity.

    At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose to ensure the safety of our nation.

    An environment of trust.

    CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

    A focus on continuous growth.

    Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy.

    Your potential is limitless. So is ours.

    Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

    The proposed salary range for this position is : $95,500-$210,100

    CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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