IT Technician

Job Type

Full-time

Description

Purpose : To support the IT Manager by providing assistance in maintenance of IT equipment and software.

Job Responsibilities :

• Manage and maintain the IT ticket system (Fetch) to track, prioritize, and resolve support requests efficiently.
• Support and maintain track timing systems, internal phone systems, and analog / digital radio systems.
• Build, maintain, and troubleshoot fiber, copper, and wireless networks across the facility.
• Provide IT support for all VIR infrastructure, including PC and server systems, printers, and A / V equipment
• Manage and optimize timing loop data systems, ensuring accuracy, security, and efficiency.
• Oversee and maintain security systems, ensuring reliable protection and efficiency.
• Ensure high-quality A / V signals are supplied to hotels, hospitality tents, and other buildings.
• Support PA systems and event audio production.
• Assist with vendor coordination for network, audio, and video needs.
• Log and report IT issues, track job assignments, and support external businesses in the VMTP, and WISP.

Systems of Knowledge :

Power BI, Quickbooks, Maestro, Silverware, Google Suite, Office 365, Windows Server, Remote Desktop Protocol, Timing Loops, PA System, Cable, Apple Systems, Perry Weather System, Direct TV, and Fiber

Requirements

The items listed above are the priority, but do not exclude you from being a VIR World ambassador at all times and offering assistance to all VIR programs / employees when they are in need.